Returns & Exchanges

At GardeniaJewel, we want you to be completely enamored with your new pieces. If you are not entirely satisfied, we offer a 30-day return policy for all unworn jewelry in its original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely place the jewelry in its original GardeniaJewel gift box and include all certificates of authenticity provided.

• 3.
  Ship It Back

  Affix the prepaid shipping label sent to your email and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, your refund will be processed to your original payment method within 5-7 business days.